Gonka logo Gonka Platform

Privacy Policy

Last updated: January 2025

1. Introduction

Gonka Community Platform ("we", "our", or "Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, password, display name
  • Wallet Information: Gonka wallet address, USDT wallet address (TRC-20)
  • Communication Data: Support tickets, feedback, and correspondence
  • Transaction Data: Pool participations, exchange trades, payment information

2.2 Information Collected Automatically

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on Platform
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session cookies, authentication tokens, preferences

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Platform
  • Process transactions and manage your account
  • Send notifications about pools, trades, and account activity
  • Respond to support requests and communications
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our Terms
  • Analyze usage patterns to improve user experience

4. Information Sharing

We may share your information with:

  • Other Users: Limited information visible during P2P trades (email, trade history)
  • Service Providers: Third parties who assist in operating the Platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Platform and updating the "Last updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: